Frequently Asked Questions

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What about my follow-up visits?

Please plan to be available for 45-60 minutes for all subsequent visits.

During your follow-up visits, you will be attended to by your physical therapist and our exceptionally educated and trained physical therapy aides.

Please note that the frequency and duration of your visits are dependent upon your plan of care as desired by your physical therapist or as prescribed by your healthcare provider.

What can I expect at Lafayette Physical Therapy?

At Lafayette Physical Therapy, we are dedicated to providing the best overall service from the moment you schedule an appointment with our friendly Front Desk to completing physical therapy as one of our graduates! We strive to ensure that you receive the utmost individualized care.
We want to provide you with the essential information concerning our services, procedures and policies so that you may feel confident when choosing Bay Area Physical Therapy as your rehabilitation and wellness provider. Please contact us for further assistance.

What happens during my initial evaluation?

Your first visit with us will be an opportunity for your physical therapist to assess your specific needs as determined within a physical evaluation.

Please plan to be available for 60 minutes for your initial evaluation.

Your physical therapist will:

  • Perform an evaluation by reviewing your medical history, discussing your condition with you, carrying out tests and measures (such as Range of Motion and Strength testing) and then make clinical judgments based on the data gathered during this examination.
  • Develop an individualized treatment plan based on the evaluation and make adjustments as needed throughout your course of care.
  • Communicate with you on your condition, treatment plan, functional goals and progress.
  • Provide information and education to you, your family or caregivers (if present) about your treatment plan, prevention, and individualized home programs to maintain function achieved during physical therapy.
  • Work in partnership with your referring physician to maintain synergistic care.

What should I bring with me to my first appointment?

We ask that you please bring:

  • A referral form signed by your physician (if applicable).
  • Proof of your insurance, such as an insurance card.
  • Government-issued photo identification, such as driver’s license or passport.
  • Completed paperwork (please see our Forms section for further instruction).
  • A method of payment. We accept cash, check, as well as credit and debit cards.

(Please note that all minors should be accompanied by a parent or guardian on their first visit)

What should I wear to my physical therapy visits?

We recommend that you arrive in comfortable clothing and shoes that allow for your full range of motion and accessibility for your therapist to work on the affected area.

How much is my deductible, copay or coinsurance?

We have contracted fee schedules with many insurance companies as listed in our Insurance section. Individual costs are based on individual benefit plans and the type and duration of care appropriate to your condition.

Benefits and coverage is determined during insurance verification and is explained to you at the time of your first visit.

If you have a deductible to be met, the Front Desk will collect a base amount (e.g. $75) at each visit until the balance is depleted. Please note that this may not be the full cost of the visit and we will notify you of any further patient responsibility.

Patients are responsible for co-pays and co-insurance at the time of service.

Patients are expected to know their individual benefits plans and discuss any discrepancies with our staff immediately.

What types of insurance do you accept?

Please visit our Insurance page to see a full listing of coverage plans we are contracted with to determine if your treatment is covered by your insurance, or call our Front Desk to verify.

Please note that this section may not be applicable to Direct Access patients, but please verify with your insurance provider first before pursuing physical therapy without a prescription.


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